Exchange Policy

Often times an incorrect footprint is ordered and we are happy to exchange the mount for another. In the event that the needed exchange is the fault of Meadow Creek Mounts, we will do our best to get the needed item headed your way the same day with no shipping cost to you. 

In all exchange cases, please send requests to exchange@meadowcreekmounts.com

Be sure to include your name, shipping address, order number (if available), the reason for your request, and what part you need to exchange for. Please be detailed so that we can streamline the exchange without having to communicate back and forth multiple times to fix the issue.  This helps both us and you.

After evaluation, if the wrong item was ordered at no fault of Meadow Creek Mounts we will send an invoice for shipping with multiple options available so you can choose the speed at which your replacement is estimated to arrive. We truly want to get you squared away and set up quickly and want you to be happy with your purchase. Any mistakes made by Meadow Creek Mounts are fully covered and shipped at our expense, not yours.